I see a lot of apartments I am interested in, now what do I do?

The simplest thing to do is call the office and ask to make an appointment to see the unit. During that time you can get additional information, fill out an application(if you haven't done so already online) and if all goes well and you like the unit, schedule an appointment to sign a lease.

When can I sign a lease, what do I have to bring and what is due at lease signing?
Once you have complete the housing application and viewed the unit you may sign the lease. Before signing you will need the following.

• Security Deposit, which is equal to one months rent
• Application and processing fee - $40.00
• Copy of Photo ID - we will make the copy for you just bring identification with you.

That's It!

Can I reserve an apartment?
We do not take a deposit to "Hold" an apartment for you. We lease on a first come first served basis. By turning in a completed application you effectively put yourself in line for the unit. Since we move quickly through the process leading up to lease signing you should get the apartment you want simply by submitting a completed application as soon as you select the unit.

What does joint and several mean?
In short, all parties listed on the lease are equally responsible for the lease and any charges incurred during the lease term. If there is damage to the unit everyone will be billed equally for the repairs. Any unpaid utility bill(s) will also be deducted equally from all tenants.
What is a guarantor statement?
A guarantor statement is an agreement between TSI Housing Company and another financially responsible person (typically a parent or guardian) who agrees that should you not pay your rent or other charges associated with your lease then they will. We require a guarantor statement from all tenants unless the lease is paid for in advance (which will also get you a 5-10% discount depending on the length of the lease) or prior arrangements are made with the office.

How long is the lease term?
Typically all of our leases cover a twelve month period (June to June, September to September etc) on occasion we will move some leases from a June start date to September or September to June in which case the lease term could be as short as 9 months. Rarely do we do anything shorter. If you need something shorter call the office we will try to be as accommodating as possible.

What do I need to do before I move in?
To make your move in go as smoothly as possible we recommend the following.

• Call and make a check-in appointment with us. A representative from our office will go with you to inspect your unit, give you keys, and answer any questions you may have.
• Call any applicable utility providers to insure you have service BEFORE YOU ARRIVE! There is nothing like trying to move in in the dark or go to take a shower only to find out the water is not turned on. A few weeks prior to your lease start date we will send out your first account statement. Included will be a welcome letter and a list of all utility providers including there telephone numbers.
• First and last months rent is due on or before the first day of your lease. This must be paid prior "checking in". You may bring your first and last months rent with you but if you are sharing an apartment be sure that everyone else has paid if you are first to move in.

What if I have a problem?
While we strive to make your housing experience an uneventful one occasionally problems do arise. WE ARE HERE TO HELP! The best way to resolve a problem is through communication. Often even the most difficult issues can be worked out quickly and to everyone's satisfaction as long as the lines of communication remain open and professional. In the event of a maintenance problem after our office has closed we provide a 24 hour, after hour service person. If it is an administrative problem we will be happy to help during normal office hours.

Can I sublease or add someone to my lease?
Yes, prior to allowing anyone to take possession of your apartment you must do the following

• Have your sub-lessor complete a housing application and submit it to the office.
• Submit written permission from all tenants on the lease for the sub-lessor to occupy the unit and the dates of their occupancy. The sub-lessor must sign onto the lease and provide a copy of their photo ID

We take these steps to ensure anyone who is occupying the apartment is supposed to be there. In the event of a lock-out or service request we will only un-lock or take requests from people signed onto the lease.

Will I get my security deposit back at the end of the lease?
Provided you do not have any outstanding charges on your account and there is no damage to the unit, beyond normal wear and tear, you can expect  to receive your entire deposit back. Your deposit will be mailed to you within 30 days of the end of your lease.

Can I have a pet?
Generally we do not accept cats and dogs. Fish in small aquariums or anything that lives in (and will fit in) a small aquarium or cage is allowed. If you have a specific question about a pet please call the office.